SHIPPING AND DELIVERY

1. Shipping Destinations

We ship to [list of countries or regions you ship to]. Please note that certain restrictions may apply based on the destination.

2. Shipping Costs

Shipping costs are calculated based on the destination, weight, and dimensions of the package. The shipping cost will be displayed at checkout before you complete your purchase.

3. Processing Time

Orders are processed within [number] business days after payment is received. Please note that processing times may be extended during holidays, sales, or other peak periods.

4. Delivery Time

Delivery times vary based on the destination and shipping method selected. Estimated delivery times are as follows:
– Domestic (within [Your Country]): [number] to [number] business days
– International: [number] to [number] business days

Please note that these are estimated delivery times and actual delivery may vary due to factors beyond our control, such as customs processing and carrier delays.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number on the carrier’s website.

6. International Shipping

a. Customs and Import Duties
International orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information.

b. Customs Clearance
Customs clearance procedures may cause delays beyond our original delivery estimates. Antique Artz is not responsible for delays caused by customs clearance.

7. Shipping Restrictions

Certain items may be restricted or prohibited from being shipped to specific destinations due to local laws and regulations. We will notify you if any items in your order are subject to such restrictions.

8. Delivery Issues

a. Incorrect or Incomplete Address
Please ensure that your shipping address is complete and accurate. Antique Artz is not responsible for delays or lost shipments due to incorrect or incomplete addresses provided by the customer.

b. Lost or Stolen Packages
If your tracking information indicates that your package has been delivered but you have not received it, please contact us at [Your Contact Information]. We will work with the carrier to investigate the issue, but please note that Antique Artz is not responsible for lost or stolen packages after delivery confirmation.

c. Damaged Packages
If your package arrives damaged, please contact us immediately at support@antiqueartz.com with your order number and photos of the damaged package and items. We will work to resolve the issue promptly.

9. Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:
support@antiqueartz.com

By placing an order on our website, you acknowledge that you have read, understood, and agree to this Shipping and Delivery Policy.